Skip to main content
OBL-033 Landlord obligations · England

Provide Name and Address on Demand — landlord obligations in England

If a tenant asks in writing, you must give them your name and address within 21 days. This duty applies to anyone who demands or receives rent, including agents. It ensures tenants know who the landlord is for legal purposes.

Obligation OBL-033 Last reviewed: June 2026 England
Written landlord name and address provided to tenant on request under Landlord and Tenant Act 1985 section 1
Any person who demands or receives rent, or acts as an agent for the landlord. Photo: Unsplash (free commercial use).
Applies to
Any person who demands or receives rent, or acts as an agent for the landlord.
Evidence
Documentary evidence required
Jurisdiction
England
Statutory basis

The law that creates this obligation

Primary instrument
Landlord and Tenant Act 1985 section 1
View on legislation.gov.uk →
What the law requires

Your obligations as a landlord

  • Who this applies to: Any person who demands or receives rent, or acts as an agent for the landlord.
  • When it applies: On receipt of a written request from the tenant — respond within 21 days.
  • What you must do: Respond in writing within 21 days providing your name and address.
Evidence standard

What good evidence looks like

Your compliance file should contain

  • Written record or document confirming this obligation has been met
  • Date of compliance — email timestamp, signed receipt, or platform log
  • 21-day deadline from tenant's written request; set reminder for 14 days after request.
Workspace task: Upload response
Upload a copy of the written response you sent to the tenant with your name and address.

Record this obligation in your LettingsLedger workspace

Upload evidence, set reminders, and build a timestamped compliance record — all in one place.

Try the demo → Get the reference book
Failure and enforcement

Consequences of non-compliance

What happens if you do not comply

You commit a criminal offence and can be fined up to level 4 (currently up to £2,500).

LL
LettingsLedger editorial team
Verified against legislation.gov.uk and official GOV.UK guidance
Last reviewed: June 2026
Related guides

Further reading for landlords

Full guide
Renters’ Rights Act 2025 — everything landlords need to know
Checklist
Landlord compliance checklist 2026 — all 45 obligations
Research
Landlord penalties in England — the complete guide
Reference
Certificate expiry deadlines at a glance

LettingsLedger is a compliance evidence governance platform. It is not a legal services provider and does not provide legal advice. Content is derived from UK primary legislation at legislation.gov.uk and official GOV.UK sources. Reflects the position as at June 2026. A GovProtocol product by Pertheo Limited.